About 30%
The share of energy commercial buildings spend on space heating, their largest single use, per the EIA.
Services

Commercial Heating Repair & Service
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When commercial heat fails, the cost goes well past the repair bill. Staff work in coats, customers cut visits short, and pipes near outside walls can freeze overnight. KO HVAC repairs and maintains commercial heating for offices, stores, and light commercial spaces in Kingston, PA.
Most breakdowns trace back to one worn part, so a repair usually brings the heat back. Rooftop units also sit fully exposed, and one storm can drift snow over an intake, especially on the higher ground around Dallas. That's why every winter call includes a check of the intakes and vents.

About 30%
The share of energy commercial buildings spend on space heating, their largest single use, per the EIA.
About 45 inches
Average yearly snowfall at Wilkes-Barre/Scranton, enough to bury a rooftop unit's intake after one storm.
1 fall visit
A heating check before the first cold morning catches worn igniters and dirty burners early.
3 common setups
Rooftop units, split-system furnaces, and heat pumps, the equipment we repair in light commercial spaces.

Commercial heat rarely fails all at once. A cold lobby or an odd smell usually comes first. Fixing it then keeps your doors open and your staff working.
The front of the store or the lobby never warms up, while the back feels fine. Door traffic, a weak heat section, or airflow set wrong at the rooftop unit can cause it. Balancing the airflow or repairing the burner usually evens it out.
The thermostat calls for heat, but the air coming out isn't warm. A failed igniter, a flame sensor fault, or a gas valve problem often keeps the burners from lighting. On rooftop units, a tripped limit switch can do the same.
The space is cold when staff arrive, though it felt fine at closing. A schedule stuck in unoccupied mode, a lockout after failed starts, or a blocked vent is often to blame. After a snowstorm, check whether drifts cover the rooftop unit.
A dusty smell on the first cold day is normal, but a lingering burning smell isn't. A rotten-egg odor can mean gas, so get everyone outside and call the gas utility or 911. Then call us to find the source.
The heating bill rises, but the building's hours haven't changed. Dirty burners, a slipping blower belt, or an outside-air damper stuck open can waste heat all day. A tune-up and a controls check usually win it back.
The system runs without ever reaching the setpoint, or starts and stops every few minutes. A dirty filter, a failing sensor, or a heat section too small for a remodeled space can cause it. Either pattern wastes energy and wears parts faster.

Most light commercial heating repairs, including rooftop units, typically run about $300 to $1,500. A heat exchanger is a bigger job, typically about $1,000 to $3,000. The part, the labor, and how easy the unit is to reach set the final price.
Every KO HVAC call starts with a $99 diagnostic, so the technician finds the cause before anyone talks price. You then get a flat-rate price in writing, so a manager, owner, or landlord can sign off first. Work begins only after you approve it, and the number you approve is the number you pay.

Most light commercial spaces heat with one of three setups, and each needs its own kind of care. Knowing yours helps you spot trouble early, and we service all three.
| Rooftop unit | Split-system furnace | Heat pump | |
|---|---|---|---|
| Where it sits | On the roof, in one cabinet | In a mechanical room or closet | An outdoor unit plus an indoor air handler |
| How it heats | A gas burner inside the rooftop cabinet | A gas burner warms air sent through ducts | Moves outdoor heat indoors, with backup heat for deep cold |
| What needs attention in winter | Snow-blocked intakes, igniters, limit switches | Igniters, flame sensors, clogged filters | Iced coils, defrost faults, backup heat running constantly |
| Upkeep | A fall heating check and a spring cooling check | A yearly burner and heat exchanger check | Fall and spring checks, plus a clear path around the outdoor unit |
| Also cools? | Yes, from the same cabinet | With a matched AC | Yes |

Our technicians handle roof access, high-voltage electrical, and gas connections with care. Tell us where the roof hatch or ladder is, and we take it from there. You get a report of what we found without leaving the office.
When a unit costs more to repair than it's worth, we'll tell you early. That gives you time to plan the spend instead of scrambling in January. A written price always comes before the work.
The rooftop unit that heats in January also cools in July, and we service both sides. That means one number to call and one service history for your equipment. Small problems stop falling through the cracks between contractors.
Here's how a commercial heating call runs, from the first call to the final test.
Step 1
You Call With the Details
Tell us which areas are cold, what the thermostat shows, and where the equipment sits. Roof access details help our technician arrive ready, with the right parts on the truck.
Step 2
We Test Burner to Thermostat
A technician tests the ignition, burner, heat exchanger, venting, and controls. You'll hear what failed and why, in plain terms, before anyone talks price.
Step 3
You Sign Off on a Written Price
You get a flat-rate price in writing before any repair starts. Share it with whoever signs off, then give us the go-ahead.
Step 4
We Restore and Verify the Heat
We complete the repair and run the heat through a full cycle. Then we confirm the thermostat schedule and note what to watch for next.

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Your call gets answered 24 hours a day, seven days a week. From 8 to 5, the office books the first open slot. After hours, commercial maintenance contract customers can get emergency repairs at an after-hours rate.
Many cold mornings trace back to a thermostat stuck in unoccupied mode or on the wrong schedule. Check that first. If a breaker tripped, reset it once only.
Tell us whether the rooftop unit is silent, humming, or cycling, and whether a display shows a code. Those details help the technician bring the right parts.
We take commercial heating calls within a short drive of our base in Kingston. That smaller radius puts help at your door sooner and keeps the same technicians on your equipment.
Every business gets the same $99 diagnostic and a flat price in writing. Just a few miles past the list? The office can tell you on the first call whether we cover it.
Commercial heating repair at KO HVAC starts with a $99 diagnostic to find the fault. After that, the repair is priced flat-rate based on the part, the labor, and access to the unit. You get the price in writing and approve it before work begins.
The burners likely aren't lighting or staying lit. A failed igniter, a dirty flame sensor, a tripped limit switch, or a gas supply problem is common. After a storm, snow blocking the intake or vent can also shut the heat section down.
Yes. We repair most major commercial brands, including Carrier, Trane, York, Rheem, and Goodman, whoever installed them. The technician identifies the equipment during the diagnostic, so you don't need model numbers.
Early fall, before the first cold mornings. A heating check cleans and tests the burner, igniter, heat exchanger, and controls. Rooftop units also need a spring cooling check, which is why most contracts include two visits a year.
It can be. A crack can let combustion gases, including carbon monoxide, mix with the air in your building. If a technician finds one, the unit should stay off until it's fixed. Keep working CO alarms on site.
Our phones are answered 24 hours a day. After hours, emergency repairs are available to commercial maintenance contract customers at an after-hours rate. Other businesses are booked into the first opening during office hours, 8 to 5.
We repair and maintain rooftop units, gas furnaces, split systems, and heat pumps in offices, stores, and light commercial spaces. Chillers, large-tonnage systems, and new-construction build-outs fall outside our work, and we're upfront about that.